Welcome to our Frequently Asked Questions (FAQ) section! Below you’ll find answers to common inquiries about our products/services. Can’t find what you’re looking for? Use the search bar to quickly locate specific topics.
Answers to common questions here.
Bolus and Drip systems utilize SurgiSurvey’s tested and proven template that can be seen here. Personalized email content can be created with a Custom package.
We cannot share our “secret sauce,” but SurgiSurvey uses a variety of marketing techniques to achieve high numbers of 5-star reviews. Our average response rating is 4.96 stars.
We can work with any review website. However, we recommend starting with Google business listings since they improve search rankings and search results the most. Other popular review sites include Yelp, Healthgrades, and Vitals. If you don’t already have a Google business listing, sign up here for free.
Absolutely. Visit our Pricing page to learn more.
Of course. We only collect the minimum necessary patient information, we have undergone an independent security and HIPAA analysis. We require a signed BAA with all Clients before sharing protected health information (PHI).
SurgiSurvey values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information through our website, communications (including SMS and email), and any services we offer, including reservations, marketing, and customer support.
1. Information We Collect
We may collect the following types of personal information:
Contact information such as name, email address, phone number, and mailing address
Preferences or communications you share with us
Opt-ins for marketing (such as email or SMS)
2. How We Use Your Information
Your information may be used to:
Process invoices and provide related services
Communicate confirmations, updates, and customer support
Send promotional offers or updates you have opted into
Improve our services and user experience
3. Opt-In Consent and Communication
By providing your mobile number or email address, you are opting in to receive communication from us. Message frequency may vary, and standard message/data rates may apply for SMS. You may opt out at any time by following the unsubscribe instructions in emails or texting "STOP" in SMS messages.
4. No Sharing with Third Parties
We do not sell, rent, or share your personal information—including email or mobile opt-ins—with third parties for their marketing purposes. Your data is used solely to deliver our services and communications to you.
5. Data Security
We take reasonable precautions to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or mobile networks is completely secure.
6. Cookies and Tracking
Our website may use cookies or other tracking technologies to enhance your experience. You can choose to disable cookies through your browser settings.
7. Your Rights
You have the right to access, update, or delete your personal information by contacting us. You may also withdraw consent for marketing communications at any time.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on our website and will take effect upon posting.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at: info@surgisurvey.com
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